Does my agency qualify for the Holiday program?

How can I sign my agency up to receive gifts?

Once I register, how do you know what to print on the wish cards?

Are these wishes guaranteed to be fulfilled?

Will the gifts come wrapped or unwrapped?

When will we receive the gifts?

My agency is closed during the holidays, can I still participate?

How will FGT deal with the recall toy recall?

Does my agency qualify for the Holiday program?

The Family Giving Tree offers its’ Holiday Giving Program to non-profit organizations in the following cities outside California: Austin, Texas; Phoenix, Arizona; Pittsburgh, Pennsylvania; Portland, Oregon and Seattle, Washington. If your organization assists low-income children under 10 years of age and you have obtained your 501(c)3, you may qualify.

How can I sign my agency up to receive gifts?

Before you can sign up, you must send us some important information about your agency.  A complete outline of the steps you need to take can be found here.  If your organization has participated in California, you will still need to complete an application before proceeding in another state.

Once I register, how do you know what to print on the wish cards?

After you have completed the entire application process, you will receive instructions on "entering wishes" online.  You must collect your client’s wishes and enter them into an online form before we can enter them into the online donation system.   The online catalog for children where they will be choosing a gift will be available online as of October 15, 2007.  This catalog will be posted here soon!

Are these wishes guaranteed to be fulfilled?

If you submit your wishes by the posted deadline, we can guarantee that you will receive your requested gifts.  If you sign up past November 15th we cannot guarantee that you will receive exactly what was asked for, but no child that you have signed up will go without. 

Will the gifts come wrapped or unwrapped?

We have over 5,000 volunteers working at our warehouse each year.  They are more than willing to wrap your gifts, however if you prefer to receive your gifts unwrapped....please make sure you indicate your choice when registering.  All gifts wrapped or not, will be clearly marked for each agency and for each child.

When will we receive the gifts?

The gifts should arrive via Federal Express at your agency between December 14th and December 21st.

My agency is closed during the holidays, can I still participate?

Yes.  Some agencies shut down for the Holiday season.  We understand this; however we cannot get your gifts to you any earlier.  This means you may have to put forth an extra effort to get these wishes to your clients before the Holidays.  We've had agencies open their doors for one night to hold a Holiday party for their clients, some have gathered at their local community center and other agencies have gone above and beyond to deliver each gift to their client’s home.  If you know ahead of time that these gifts will not get to your clients in time for the Holidays, please start making alternate arrangements now.  Rally some volunteers to help you distribute…these children are worth it!

How will FGT deal with the recall toy recall?

The Family Giving Tree is well aware of the recent toy recalls. Visit the Toy Recall page of our website for more information.