This policy explains how we collect, use, and protect the personal information you submit to us. This privacy policy applies to all information collected through our website and/or any related services, sales, marketing, or events (we refer to them collectively in the privacy policy as the "Sites"). Please read this policy carefully, as it will help you make informed decisions about sharing your personal information with us.
Privacy and Security
The Family Giving Tree is committed to respecting the privacy of donors; therefore, we do not lend, sell or rent mailing lists of our donors' or participants' personal information. Your name, address, phone number, or credit card information will not be used outside our organization. A donor may choose to remain an anonymous donor at any time. We subscribe and adhere to the Association of Fundraising Professionals (AFP) Bill of Rights, which you may view online at www.afpnet.org. You can choose to receive no further information from us by clicking the “unsubscribe” link, or by contacting us at our office at 408-946-3111.
What Information Do We Collect?
High-grade encryption and HTTPS security protocols are used in collecting personal information. FGT collects only information you volunteer during your communication or transaction with us. Information collected includes name, address, phone, email address, and giving history. The use and collection of information about you is limited to that which is necessary to administer our operations
How Do We Use Your Information?
We use the information we collect or receive: a) to send you marketing and promotional communications with your Consent (you can opt out of our marketing emails at any time); b) to send administrative information to you for business purposes; c) for other business purposes.
Concerning donations, FGT uses Personal Information a) to acknowledge and provide a tax receipt for donations; b) to respond to donor inquiries or questions about our services; c) for internal marketing purposes and as part of FGT’s donor database.
Will Your Information Be Shared With Anyone?
We only share and disclose your information in the following situations:
- to comply with applicable law, government requests, judicial proceedings, court orders, or legal process
- regarding vital interests and legal rights
- with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and specific online marketing efforts. We may allow selected third parties to use tracking technologies on the Sites, enabling them to collect data about how you interact with them over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand online activity. Unless otherwise described in this policy, we do not share, sell, rent, or trade any of your information with third parties for their promotional purposes or authorize them to use the data for anything other than their work for our organization.
- in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
- we may disclose your personal information for any other purposes with your consent.
Do We Use Cookies And Other Tracking Technologies?
We may use cookies to access or store information. Most Web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our Sites.
We use Google Analytics to analyze our website traffic and improve user experience. Google Analytics uses cookies to collect data about your visit, such as pages viewed, time spent on the site, and clicks. This data is aggregated and does not personally identify you. You can learn more about how Google uses this data at google.com/policies/
How long do we keep your information?
We will only keep personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, or accounting or other legal requirements). No purpose in this policy will require us to keep your personal information for longer than 2 years. Donor data will be retained for the life of the organization and will not be sold or given to third parties for non-business purposes.
Do California Residents Have Specific Privacy Rights?
Yes. If you are a resident of California, you are granted specific rights regarding access to your personal information under California Civil Code Section 1798.83, also known as the "Shine The Light" law. This permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing using the contact information provided below. We will respond to requests within 30 days, as required by law
As well, per the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), you have the right to know what personal information we collect about you, the categories and specific pieces of data, the purposes for which it is used, and whether it is disclosed to third parties. You have the right to delete personal information we have collected from you, subject to certain exceptions (for example, where retention is necessary to complete a transaction, comply with a legal obligation, or for other permitted purposes). You have the right to correct inaccurate personal information we maintain about you. You also have the right to opt out of the sale or sharing of your personal information; please note that, as a nonprofit, we do not sell your personal information, but we may share certain data with service providers and partners to further our mission. To exercise any of these rights, please contact us using the contact information provided below. We will respond to verifiable requests within 45 days, as required by law. We will not discriminate against you for exercising your privacy rights. If you use an authorized agent to submit a request, we may require verification that the agent has been authorized to act on your behalf.
If you are under 18 years of age, reside in California, and have a registered account with the Site, you have the right to request the removal of unwanted data that you publicly post on the Site. To request the removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will ensure the data is not publicly displayed on the Sites, but please be aware that it may not be completely removed from our systems.
Do We Make Updates To This Policy?
We will update this policy as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated "Revised" date, and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you by prominently posting a notice of such changes or directly sending you a notification. We encourage you to review this privacy policy frequently to stay informed about how we protect your information.
How Can You Contact Us About This Policy?
If you have questions or comments about this policy, you may email us at
Revised 4/26
